{"id":5065,"date":"2024-02-05T10:27:55","date_gmt":"2024-02-05T18:27:55","guid":{"rendered":"https:\/\/clarity.microsoft.com\/blog\/?p=5065"},"modified":"2025-09-29T13:09:18","modified_gmt":"2025-09-29T20:09:18","slug":"clarity-and-firebase-integration","status":"publish","type":"post","link":"https:\/\/clarity.microsoft.com\/blog\/clarity-and-firebase-integration\/","title":{"rendered":"Better Together: Clarity + Firebase"},"content":{"rendered":"\n<p>Say goodbye to guesswork and hello to a new level of insight with Clarity and Firebase!&nbsp;<\/p>\n\n\n\n<p>Now, you can gain more understanding of your customers, not only by knowing what happened, but also by knowing why it happened! By linking Clarity session recordings with Firebase, you can now access your session and user URLs directly on each of your Firebase events\/screens, making it a breeze to watch video recordings and analyze the entire user experience.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Starting <a href=\"https:\/\/learn.microsoft.com\/en-us\/clarity\/mobile-sdk\/sdk-changelog\" target=\"_blank\" rel=\"noopener\" title=\"\" aria-label=\"Read more about Better Together: Clarity + Firebase\">2.1.0<\/a>, We have introduced the <em><a href=\"https:\/\/learn.microsoft.com\/en-us\/clarity\/mobile-sdk\/android-sdk#api\" title=\"\" aria-label=\"Read more about Better Together: Clarity + Firebase\">getCurrentsessionURL<\/a><\/em> API, that allows you to send and connect analytical events with Clarity. This URL is versatile and can be used with popular analytics tools like <a href=\"https:\/\/firebase.google.com\/\" title=\"\" aria-label=\"Read more about Better Together: Clarity + Firebase\">Firebase<\/a>, <a href=\"https:\/\/mixpanel.com\/home\/\" title=\"\" aria-label=\"Read more about Better Together: Clarity + Firebase\">Mixpanel<\/a>, and others. In this blog, we will describe the steps needed to link Clarity\u2019s session recordings with Firebase Analytics and Crashlytics SDKs.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/clarity.microsoft.com\/\" style=\"background-color:#0276b7\" aria-label=\"Read more about Better Together: Clarity + Firebase\">GET CLARITY NOW<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Steps:&nbsp;<\/h3>\n\n\n\n<p><em>Note: You need to have a Firebase Google Analytics account and a Clarity account. If you don\u2019t have one, <\/em><a href=\"https:\/\/clarity.microsoft.com\/signup\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Read more about Better Together: Clarity + Firebase\"><strong><em>Create one here<\/em><\/strong><\/a><\/p>\n\n\n\n<p><strong>In<\/strong> <strong>Firebase<\/strong>:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>On your Firebase project Dashboard, under the Analytics section click on Custom Definitions and then go to \u201c<strong>Create custom dimensions<\/strong>\u201d.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Give your dimension a <strong>descriptive name<\/strong> and parameter.&nbsp;&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Add an \u201c<strong>event parameter<\/strong>\u201d to this dimension in. This parameter will contain the Clarity session recording URL.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"456\" src=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f1.png\" alt=\"\" class=\"wp-image-8207\" style=\"aspect-ratio:2.138157894736842;width:781px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f1.png 975w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f1-300x140.png 300w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f1-768x359.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>In your app:<\/strong>&nbsp;<\/p>\n\n\n\n<p><em>Note: You should already have a Clarity project with Clarity\u2019s Mobile SDK successfully integrated. If you don\u2019t,<strong><a href=\"https:\/\/clarity.microsoft.com\/signup\" title=\"\" aria-label=\"Read more about Better Together: Clarity + Firebase\"> Get started here<\/a><\/strong>.&nbsp;<\/em><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Navigate to the section where you initialize Clarity. (ex: MainActivity).&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Add callback function \u201c<em><strong>Clarity.SetonNewSessionStartedCallback<\/strong><\/em>. This function will be triggered whenever a new clarity session starts.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Get the session URL, using the <em><strong>clarity.getCurrentSessionURL<\/strong><\/em> API to get the current sessions URL that is to be sent to Firebase Analytics.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Ensure that the <strong>Event name<\/strong> that you use in Clarity and the <strong>Event Parameter<\/strong> are the same that you\u2019ve created on Firebase.&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"922\" height=\"358\" src=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f2.png\" alt=\"\" class=\"wp-image-8208\" style=\"aspect-ratio:2.5754189944134076;width:730px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f2.png 922w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f2-300x116.png 300w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f2-768x298.png 768w\" sizes=\"auto, (max-width: 922px) 100vw, 922px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To view Clarity\u2019s sessions in Firebase:<\/strong>&nbsp;<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Navigate to your Analytics Dashboard in Firebase.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>View\/add custom parameters to your events. For events, click on the session_started event.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Navigate down to the custom parameters card. Double-click on clarity_links to highlight the value, then copy it in a new browser window.&nbsp;<\/li>\n\n\n\n<li>You should now see the session recording that contains session_started event in Clarity\u2019s dashboard.&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"938\" height=\"441\" src=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f3.png\" alt=\"\" class=\"wp-image-8209\" style=\"aspect-ratio:2.126984126984127;width:794px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f3.png 938w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f3-300x141.png 300w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f3-768x361.png 768w\" sizes=\"auto, (max-width: 938px) 100vw, 938px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>For pages\/screens, you can also see the same information by adding a custom parameter to the page\/screen.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"469\" src=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f4.png\" alt=\"\" class=\"wp-image-8210\" style=\"aspect-ratio:2.0788912579957355;width:793px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f4.png 975w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f4-300x144.png 300w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f4-768x369.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-border\">Events in Firebase can take up to 24 hours to appear in the dashboard, but if you want to make sure that you are logging the events properly, run the following command, then check the Firebase debug view.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-left\"><em><code>adb shell setprop debug.firebase.analytics.app \"yourpackagename\"&nbsp;<\/code><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Firebase Crashlytics<\/strong>&nbsp;<\/h3>\n\n\n\n<p>If you are using crashyltics SDK to collect your app crashes, you can just follow the same steps by calling the <em>clarity<\/em>.<em>SetInNewSessionStartedCallback<\/em> function where Clarity is initialized.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"428\" src=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f5.png\" alt=\"\" class=\"wp-image-8212\" style=\"aspect-ratio:2.27803738317757;width:790px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f5.png 975w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f5-300x132.png 300w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f5-768x337.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You can view Clarity sessions&#8217; and users&#8217; link in the <strong>Keys<\/strong> section of your crashed session within Firebase console.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"436\" src=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f6.png\" alt=\"\" class=\"wp-image-8213\" style=\"aspect-ratio:2.2362385321100917;width:831px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f6.png 975w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f6-300x134.png 300w, https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2024\/02\/f6-768x343.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If a crash occurs in your mobile app, you can gain valuable insights by analyzing the session and video recording where the crash took place. This will provide you with more context on the crash and help you understand how it affected the user journey. Additionally, you can analyze user behavior after experiencing a crash by checking the user sessions in Clarity\u2019s <a href=\"https:\/\/clarity.microsoft.com\/blog\/how-to-use-claritys-visitor-profiles-to-understand-your-website-users\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Read more about Better Together: Clarity + Firebase\">user profile<\/a>. By doing so, you can identify any patterns or trends that may be contributing to crashes and take steps to improve your app&#8217;s performance and user experience.&nbsp;<\/p>\n\n\n\n<p>By combining the detailed session recordings of Clarity with the robust analytics of Firebase, developers and marketers now have a powerful tool at their disposal.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Say goodbye to guesswork and hello to a new level of insight with Clarity and Firebase!&nbsp; Now, you can gain [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8833,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2,1],"tags":[],"class_list":["post-5065","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Better Together: Clarity + Firebase - Understand your customers | Microsoft Clarity Blog<\/title>\n<meta name=\"description\" content=\"Say goodbye to guesswork and hello to a new level of insight with Clarity and Firebase!&nbsp; Now, you can gain more understanding of your customers, not\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/clarity.microsoft.com\/blog\/clarity-and-firebase-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Better Together: Clarity + Firebase - Understand your customers | Microsoft Clarity Blog\" \/>\n<meta property=\"og:description\" content=\"Say goodbye to guesswork and hello to a new level of insight with Clarity and Firebase!&nbsp; Now, you can gain more understanding of your customers, not\" \/>\n<meta property=\"og:url\" content=\"https:\/\/clarity.microsoft.com\/blog\/clarity-and-firebase-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"Understand your customers | Microsoft Clarity Blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-05T18:27:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-29T20:09:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2025\/02\/FI-BetterTogetherClarityFirebase.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"954\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Clarity Staff\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Clarity Staff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/clarity.microsoft.com\/blog\/clarity-and-firebase-integration\/\",\"url\":\"https:\/\/clarity.microsoft.com\/blog\/clarity-and-firebase-integration\/\",\"name\":\"Better Together: Clarity + Firebase - Understand your customers | Microsoft Clarity Blog\",\"isPartOf\":{\"@id\":\"https:\/\/clarity.microsoft.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/clarity.microsoft.com\/blog\/clarity-and-firebase-integration\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/clarity.microsoft.com\/blog\/clarity-and-firebase-integration\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/clarity.microsoft.com\/blog\/wp-content\/uploads\/2025\/02\/FI-BetterTogetherClarityFirebase.jpg\",\"datePublished\":\"2024-02-05T18:27:55+00:00\",\"dateModified\":\"2025-09-29T20:09:18+00:00\",\"author\":{\"@id\":\"https:\/\/clarity.microsoft.com\/blog\/#\/schema\/person\/87dfd6775651e096c0d822a5f142d1ea\"},\"description\":\"Say goodbye to guesswork and hello to a new level of insight with Clarity and Firebase!&nbsp; 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