{"id":2573,"date":"2022-01-19T07:57:52","date_gmt":"2022-01-19T15:57:52","guid":{"rendered":"https:\/\/clarity.microsoft.com\/case-studies\/?p=2573"},"modified":"2022-01-19T07:57:54","modified_gmt":"2022-01-19T15:57:54","slug":"paul-burke-director-of-business-operations-at-groupshop","status":"publish","type":"post","link":"https:\/\/clarity.microsoft.com\/case-studies\/paul-burke-director-of-business-operations-at-groupshop\/","title":{"rendered":"Paul Burke . Director of Business Operations at Groupshop"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Clarity has been a game-changer for us. We\u2019ve unlocked an incredible number of insights through user recorded sessions and have made it available to most of our team so they have first-hand insights into how users are interacting with their work. <\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p><a href=\"https:\/\/clarity.microsoft.com\/case-studies\/paul-burke-director-of-business-operations-at-groupshop\/\">Clarity has been a game-changer for us. We\u2019ve unlocked an incredible number of insights through user recorded sessions and have made it available to most of our team so they have first-hand insights into how [&hellip;]<\/a><\/p>\n","protected":false},"author":22,"featured_media":2491,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[71],"tags":[],"class_list":["post-2573","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-testimonials"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Paul Burke . 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