{"id":4086,"date":"2024-01-19T09:54:28","date_gmt":"2024-01-19T17:54:28","guid":{"rendered":"https:\/\/clarity.microsoft.com\/case-studies\/?p=4086"},"modified":"2024-01-25T10:24:21","modified_gmt":"2024-01-25T18:24:21","slug":"masters-of-scale","status":"publish","type":"post","link":"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/","title":{"rendered":"Masters of Scale"},"content":{"rendered":"\n<div class=\"wp-block-cover is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-block-cover__image-background wp-image-4094\" alt=\"\" src=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/MoS_MicrosoftClarity_CaseStudyHeader-1.png\" data-object-fit=\"cover\" srcset=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/MoS_MicrosoftClarity_CaseStudyHeader-1.png 1920w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/MoS_MicrosoftClarity_CaseStudyHeader-1-300x169.png 300w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/MoS_MicrosoftClarity_CaseStudyHeader-1-1024x576.png 1024w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/MoS_MicrosoftClarity_CaseStudyHeader-1-768x432.png 768w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/MoS_MicrosoftClarity_CaseStudyHeader-1-1536x864.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-medium-font-size\"><strong>How Masters of Scale repositioned content for higher user engagement with Clarity<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is Masters of Scale?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"511\" src=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/mos1-1.png\" alt=\"\" class=\"wp-image-4089\" style=\"aspect-ratio:1;width:277px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/mos1-1.png 511w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/mos1-1-300x300.png 300w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/mos1-1-150x150.png 150w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Since its launch in 2017, <a href=\"https:\/\/mastersofscale.com\/\">Masters of Scale<\/a> has grown into one of the most prestigious properties for business leaders, thanks to its incomparable guest list, iconic host, and groundbreaking format. Masters of Scale is an award-winning platform for entrepreneurial wisdom, encompassing Rapid Response \u2014 an audio series about leading in the face of crisis \u2014 a daily learning app, a best-selling book, virtual and live events, and weekly newsletters<strong>.<\/strong>&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Challenge<\/strong><\/h2>\n\n\n\n<p>After launching their redesigned website, the Masters of Scale team sought out Microsoft Clarity to better understand their user base and how they interact with the site. Were they coming to access podcast episodes? To subscribe to the newsletter? To register for live or virtual events? With such a wide range of offerings, it was important to ensure that people understood what Masters of Scale was right away.\u202f&nbsp;<\/p>\n\n\n\n<p>To the Masters of Scale team, success means a clear &amp; user-friendly web and mobile experience that gives users clear information about current and upcoming guests and episodes.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Using Clarity<\/strong><\/h2>\n\n\n\n<p>Microsoft Clarity\u2019s usage analytics tools quickly revealed a few key learnings:\u202f&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>~75% of the Masters of Scale 60-day traffic was attributed to sessions from entirely new users&nbsp;<\/li>\n\n\n\n<li>Users\u2019 average homepage scroll depth is ~60%&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"260\" src=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/YcD5RyfRL6FADZ.gif\" alt=\"\" class=\"wp-image-4090\" style=\"aspect-ratio:1.8461538461538463;width:500px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Through this discovery, the Masters of Scale team identified that most new visitors were not scrolling deep enough and were missing the most important content: a context-setting episode carousel highlighting tentpole guests, like President Barack Obama, Spanx Founder Sarah Blakely, and Hubspot Co-founder Dharmesh Shah.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>In podcasting, featuring tentpole guests and covering current events and trends tend to increase listen rates. Knowing that the podcast is the entry point to the Masters of Scale brand and website, the aim is to meaningfully expand their audience and engaged community. Maximizing visibility into trending episodes is a key tactic.\u202f<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Finding a solution<\/strong><\/h2>\n\n\n\n<p>The team utilized these <a href=\"https:\/\/clarity.microsoft.com\/\">Microsoft Clarity<\/a> insights to reprioritize their homepage layout, bumping tentpole names to live right below the fold and swapping a banner\u2019s content to feature their new series on AI. These changes reprioritized their content delivery while keeping the user top-of-mind.\u202f&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Results<\/strong>&nbsp;<\/h2>\n\n\n\n<p>With the data from Microsoft Clarity, the Masters of Scale team continues to monitor the impact of these content-related changes. Notably, there has been a 204% increase in traffic to AI-themed episodes. Microsoft Clarity has been an invaluable tool for efficient data tracking and helping the team keep a close eye on user behavior and opportunities for data-driven pivots.\u202f&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Learnings<\/strong>&nbsp;<\/h2>\n\n\n\n<p>By understanding that new users account for most of their web traffic, Masters of Scale refined their webflow to elevate the new user experience by prioritizing their best content, encouraging clickthoughs, and reducing churn.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Testimonial<\/strong><\/h2>\n\n\n\n<p id=\"block-ece41e41-2516-4fd8-9415-33f4307f2375\">\u201cMicrosoft Clarity\u2019s scroll depth and heatmap features help us to ensure our content is resonating as we grow our audience.\u201d<\/p>\n\n\n\n<p id=\"block-ece41e41-2516-4fd8-9415-33f4307f2375\">-Masters of Scale, Product Manager<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"298\" height=\"1024\" src=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/image-298x1024.png\" alt=\"\" class=\"wp-image-4105\" style=\"aspect-ratio:0.291015625;width:232px;height:auto\" srcset=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/image-298x1024.png 298w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/image-87x300.png 87w, https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/image.png 361w\" sizes=\"auto, (max-width: 298px) 100vw, 298px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p><a href=\"https:\/\/clarity.microsoft.com\/case-studies\/brainstorm-force\/82f35e48-7129-4134-9f4d-ba1e13dcbc4d\/\">What is Masters of Scale? Since its launch in 2017, Masters of Scale has grown into one of the most prestigious properties for business leaders, thanks to its incomparable guest list, iconic host, and groundbreaking [&hellip;]<\/a><\/p>\n","protected":false},"author":22,"featured_media":4128,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[4,1],"tags":[68,13,23],"class_list":["post-4086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-uncategorized","tag-case-study","tag-microsoft-clarity","tag-user-behavior"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Masters of Scale - Success stories from Clarity users<\/title>\r\n<meta name=\"description\" content=\"Learn how Masters of Scale repositioned content for higher user engagement with Microsoft Clarity. Read now!\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Masters of Scale - Success stories from Clarity users\" \/>\r\n<meta property=\"og:description\" content=\"Learn how Masters of Scale repositioned content for higher user engagement with Microsoft Clarity. Read now!\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Success stories from Clarity users\" \/>\r\n<meta property=\"article:published_time\" content=\"2024-01-19T17:54:28+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2024-01-25T18:24:21+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design.png\" \/>\r\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\r\n\t<meta property=\"og:image:height\" content=\"953\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"3 minutes\">\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#organization\",\"name\":\"Microsoft Clarity\",\"url\":\"https:\/\/clarity.microsoft.com\/case-studies\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2021\/09\/clarity-case-studies-favicon.png\",\"contentUrl\":\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2021\/09\/clarity-case-studies-favicon.png\",\"width\":300,\"height\":300,\"caption\":\"Microsoft Clarity\"},\"image\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#website\",\"url\":\"https:\/\/clarity.microsoft.com\/case-studies\/\",\"name\":\"Success stories from Clarity users\",\"description\":\"Go behind the scenes to see how other sites are using Clarity to improve engagement.\",\"publisher\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/clarity.microsoft.com\/case-studies\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design.png\",\"contentUrl\":\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design.png\",\"width\":1920,\"height\":953},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#webpage\",\"url\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/\",\"name\":\"Masters of Scale - Success stories from Clarity users\",\"isPartOf\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#primaryimage\"},\"datePublished\":\"2024-01-19T17:54:28+00:00\",\"dateModified\":\"2024-01-25T18:24:21+00:00\",\"description\":\"Learn how Masters of Scale repositioned content for higher user engagement with Microsoft Clarity. Read now!\",\"breadcrumb\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/\",\"url\":\"https:\/\/clarity.microsoft.com\/case-studies\/\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#webpage\"}}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#webpage\"},\"author\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#\/schema\/person\/e0b7a512a9b376ee1469f5dc2ae402a2\"},\"headline\":\"Masters of Scale\",\"datePublished\":\"2024-01-19T17:54:28+00:00\",\"dateModified\":\"2024-01-25T18:24:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#webpage\"},\"wordCount\":506,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#organization\"},\"image\":{\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design.png\",\"keywords\":[\"case study\",\"Microsoft Clarity\",\"user behavior\"],\"articleSection\":[\"Case Studies\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/clarity.microsoft.com\/case-studies\/masters-of-scale\/#respond\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#\/schema\/person\/e0b7a512a9b376ee1469f5dc2ae402a2\",\"name\":\"Clarity Staff\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/clarity.microsoft.com\/case-studies\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/5a9c5382ef339749e7e0c3cbd3900b5b2453f006805c3f89fb9a10071acd7aa0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/5a9c5382ef339749e7e0c3cbd3900b5b2453f006805c3f89fb9a10071acd7aa0?s=96&d=mm&r=g\",\"caption\":\"Clarity Staff\"},\"url\":\"https:\/\/clarity.microsoft.com\/case-studies\/author\/rkubacki\/\"}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","uagb_featured_image_src":{"full":["https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design.png",1920,953,false],"thumbnail":["https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design-150x150.png",150,150,true],"medium":["https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design-300x149.png",300,149,true],"medium_large":["https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design-768x381.png",640,318,true],"large":["https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design-1024x508.png",640,318,true],"1536x1536":["https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design-1536x762.png",1536,762,true],"2048x2048":["https:\/\/clarity.microsoft.com\/case-studies\/wp-content\/uploads\/2024\/01\/Untitled-design.png",1920,953,false]},"uagb_author_info":{"display_name":"Clarity Staff","author_link":"https:\/\/clarity.microsoft.com\/case-studies\/author\/rkubacki\/"},"uagb_comment_info":26,"uagb_excerpt":"What is Masters of Scale? Since its launch in 2017, Masters of Scale has grown into one of the most prestigious properties for business leaders, thanks to its incomparable guest list, iconic host, and groundbreaking [&hellip;]","_links":{"self":[{"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/posts\/4086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/comments?post=4086"}],"version-history":[{"count":15,"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/posts\/4086\/revisions"}],"predecessor-version":[{"id":4129,"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/posts\/4086\/revisions\/4129"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/media\/4128"}],"wp:attachment":[{"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/media?parent=4086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/categories?post=4086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clarity.microsoft.com\/case-studies\/wp-json\/wp\/v2\/tags?post=4086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}